Carply replies to your buyers while you're on the forecourt, out on a test drive or asleep. It follows up until they say yes or no, books viewings, and asks happy buyers for a review. You stay in charge of price, part-exchange and finance.
Used-car buyers rarely enquire about just one car. They message several dealers at once and usually go with whoever gets back to them first and makes it easy to book.
When you're with a customer, prepping a car or closed for the night, enquiries just wait, and buyers move on to the next dealer.
"I'll think about it" often turns into nothing because no one gets back in touch a day or three days later.
Happy buyers rarely leave a review unless someone asks at the right moment, and reviews are what the next buyer reads first.
used cars changed hands in the UK in 2025, the third year of growth in a row. Plenty of buyers are out there. The question is who answers them first. Source: SMMT, used car transactions 2025 (7,807,872), published 10 February 2026
We set everything up around how you already work. No new system for you or your staff to learn.
We link the places your enquiries already arrive, such as listing site leads, your website, email and WhatsApp, and learn your stock, opening hours and the way you like to talk to customers.
Each enquiry gets a friendly, accurate reply within 5 minutes, day or night. Buyers who go quiet get a polite follow-up at 24 and 72 hours until they say yes or no.
Serious buyers book a viewing straight into your diary. You get a clear lead log and a monthly report, and happy buyers are asked for a review.
You stay in charge. Pricing, part-exchange valuations and finance always come to you. Carply never negotiates on price and never discusses finance. It passes those conversations straight to you.
Indicative "from" prices. Your exact quote depends on enquiry volume and where your leads come from. Monthly, with a one-off setup fee.
Never miss or forget an enquiry again.
+ £195 one-off setup
Try it free for 7 days. No setup fee or payment unless you carry on.
Turn sales into reviews and local visibility.
+ £345 one-off setup
For dealers who want every lead and better listings.
+ £495 one-off setup
All prices are indicative "from" prices and are confirmed in writing before you sign up. Every new dealer can try Starter free for 7 days; the setup fee and monthly price only apply if you decide to continue.
Carply is new, and I want to work closely with a small group of local dealers to get it right. The first three dealers to sign up get 50% off the setup fee on any package, with a 3-month minimum term.
Starter: £195 → £97.50 setup
Growth: £345 → £172.50 setup
Showroom: £495 → £247.50 setup
We mystery-shop your listings like a real buyer would, then show you exactly how fast (or slow) your enquiries get answered, with no sales pitch attached.
Book a free enquiry audit →No. Replies are written in plain, friendly British English and set up to match how you and your team talk to customers. They're short and to the point and use the buyer's name and the car they asked about. You see example replies and approve the tone before anything goes live.
No. Carply works with the places your enquiries already come in, such as your listing site leads, website, email and WhatsApp. You don't need to change systems or learn a new dashboard. You get viewings in your diary, a lead log and a monthly report.
Carply never discusses finance. Consumer credit is regulated by the Financial Conduct Authority (FCA), so any question about finance, monthly payments or credit is passed straight to you. The same goes for price negotiation and part-exchange valuations. You stay in charge.
Yes. Your customers' details are handled in line with UK GDPR and the Data Protection Act 2018. You remain the data controller for your customers, and we sign a data processing agreement (DPA) with you before we start that sets out exactly what we process, why, and how it's protected. We only use your data to handle your enquiries and we never sell it.
The conversation is handed to you straight away with the full history, so the buyer never has to repeat themselves.
We work with independent dealers within about an hour of Birmingham, including the West Midlands, the Black Country, Coventry, Worcester and Telford. If you're a bit further out, just ask.
Packages are monthly. Founding dealers on the half-price setup offer agree to a 3-month minimum term. Full terms are confirmed in writing before you sign up.
I'm a Birmingham local with a lifelong interest in cars and a real interest in what AI can do for small businesses. I started Carply because independent dealers are great at buying and selling cars, but nobody can answer every enquiry, at every hour, on top of running a forecourt.
Carply is a new business and I work with each dealer directly. You deal with me from the first audit to day-to-day support.
Email me to book your free audit or ask a question. I'll reply personally.
ali@carply.co.ukInclude your dealership name, town and a link to your listings, and we'll get the audit started.